We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
|Location||*Estimated Shipping Time|
|United States||10-30 Business days|
|Canada, Europe||10-30 Business days|
|Australia, New Zealand||10-30 Business days|
|Central & South America||15-30 Business days|
|Asia||10-20 Business days|
|Africa||15-45 Business days|
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, if you’d like a refund you can request one no matter the reason.
If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
If you received the wrong item you can request a refund or a reshipment.
If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
It Took a while because year Chinese, and about the case of corona virus, but the watch is perfect Mano, took yesterday in office 11/03/2020, still not made the battery test, but as soon as possible will test it, arrived very well packed, arrived without problems lol, thanks Colmi♥, The responsibility to send the product quickly, even against each time
It's good. Elegant. Recommend it. Thank you store Thank you Express
Without demagoguery, but so far the best purchase I did!!! Perfect product!!! Works perfectly!!! Loved It!!!! Super approved!!!
The packaging is good, even the box is intact. I liked everything, but there are two negative points, the instruction is only in Chinese and English, I would not call it a serious problem, but the flimsy charging, the problem is more serious. When I picked it up, there was a feeling that it was about to fall apart in the hands and the USB cable itself is very short, it's very inconvenient
The clock came me than a month. Track tracking. They made friends with the phone. All standards. I recommend
Excellent watch, they have quite a lot of advantages, such as IP67 protection (not yet checked), design and others. The product came with small scratches on the case, which are visible only with detailed consideration. The fabric strap strongly wipes the hand (with silicone straps everything is fine). Without problems connects to the phone, quite accurately considers the steps. Check pulse, pressure find pulse with pressure even at the sofa. The only watch was thicker than I expected, but it does not go into the evaluation of the goods. The store very quickly sends the goods, but goes delayed on the way, or rather in Finland (the parcel comes from China to Finland, and then to Russia), I order the second watch from this seller
The clock is excellent, I recommend
The goods went long-Karon-virus, etc. Shit., but for hours very satisfied.
Watch is excellent and beautiful, see notification message (WhatsApp, etc.) recommend these!!!!!
The watch is very good battery works fine in 15 days of the way is not discharged. I will order more. I recommend to all this store. Price and quality is excellent!
The clock is working, the battery after the first charge holds for a week and still shows 70 percent. Connection with the phone is constantly lost, you need to reboot. When you move your hand, the screen does not always light up. Delivery to Ukraine 15 days ukrpost