We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
|Location||*Estimated Shipping Time|
|United States||10-30 Business days|
|Canada, Europe||10-30 Business days|
|Australia, New Zealand||10-30 Business days|
|Central & South America||15-30 Business days|
|Asia||10-20 Business days|
|Africa||15-45 Business days|
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, if you’d like a refund you can request one no matter the reason.
If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
If you received the wrong item you can request a refund or a reshipment.
If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Very good quality, the shipment was fast, i’ll recommend this product and this store!
the quality is great! thank you!!
Excellent Product recommend
beautiful definitely recommended for people looking for something affordable and elegant
Excellent Product came a little late but it's very nice and it's very good quality I recommend the item and the store
Clock is Beautiful model, more glass should be straight. Oval Glass, makes it always stay contact surfaces. This golden should be stronger.
The watch corresponds to the description. Show only the date. Seller recommend.
Very good value for money
very good quality. very nice watch
Finally received the goods. long delivery.
Very nice same as shown in the picture, I charm it looks super elegant
Very nice watch. Is quite thick.
Beautifull watch, I really like it.
An elegant product
Better than expected
Massive, hard watch for the middle wrist circumference. If the wrist is slender, the strap reaches almost to the beginning of the bracelet, closer to the body. Elegant, arrows at first glance accurate, in the future will be seen in the process of operation. The clock arrived in the box, laid in the recess of foam rubber. On the case is a small scratch 2-3mm. There was a feeling that the packaging was opened in the process of delivery. Comes with a mini slim pin type with a metal handle to adjust the strap mechanism. Bracelet anodized under blue color, braided (the name of the weave has forgotten) I recommend to purchase for myself or for a gift. They look solid.