We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
|Location||*Estimated Shipping Time|
|United States||10-30 Business days|
|Canada, Europe||10-30 Business days|
|Australia, New Zealand||10-30 Business days|
|Central & South America||15-30 Business days|
|Asia||10-20 Business days|
|Africa||15-45 Business days|
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, if you’d like a refund you can request one no matter the reason.
If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
If you received the wrong item you can request a refund or a reshipment.
If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Very cute and great material, could set the day of the week, but the day of the month.
Nice and elegant, shipment came in 1.5 months.
Very happy with the watch. Very fast shipping. As picture. Loved it Delivery was fast and can track
Excellent it took 22 days to arrive in Chile, well packed very cute, it is smaller than the standars is light but construction to smoke well-defined white adaptable leather strap, it is striking and stands out for its elegance. I recommend it 5 STARS
Very nice watch as in the picture.
Got everything very fast thank you very much store
I bought my wife as a gift, they look chic, the clock is accurate, she really liked it, we reached St. Petersburg in 20-25 days. I recommend the producer, sociable.
All super only buckle is different color and so came quickly very cute. A little small thought will be larger.
so pretty!!! wonderful Quality!!! love the product!!
Excellent quality recommend!
Very excellent quality. Worth your money. Take it will not regret it. Everything works.
Beautiful but could be best quality bracelet
Perfect! I will definetly order more
Very nice watch. Great quality. 5stars all the way. 13days shipping time excelent. Great communication.
My wife loved the watch.
I love it.
Very long delivery, and so my wife liked
Product received,Good quality though the face is a bit small
56days arrive, very slow Singapore post,a box is broken.
The watch is cute but, the color came not red but Cherry. And surprised that the dial is gold, and the buckle is silver. The order came very quickly!!!!
The clock liked, look quality. All dials are working, show day of week, day of month and time in 24-hour system.